Rollback

If errors occur during the installation process, follow the below steps to roll back the applied changes. 

Rollback server-side components

NOTE:

Ensure that Robot(s) are stopped while performing rollback and robot agent is up and running. You must first rollback the robots followed with Robot Agents.

 

To apply the rollback for server-side components:

1. Stop all the client-side and server-side components. Refer AE Commands from AE-RPA-Engage Installation Guide to know the steps to stop the components.
2. Open the command prompt and change the directory to <InstallationDirectory>\scripts.
3. Run the rollback command:
   • For windows: ae rollback <folder name>
     For example, ae rollback Release191
   • For Linux: ae.sh rollback <folder name>
     For example, ae.sh rollback Release191
     
     
      

     NOTE:

     The folder name you specify in the command should match the name created for 19.1 upgrade.

     
     
4. Once the rollback is successful, the changes done as per the instructions in the presteps.txt and poststeps.txt files need to be reverted manually.
5. Start all required services and components. Verify the status of the components.

Rollback client-side components

This section includes following: 

• Automation studio
• Engage
• EPA

 

NOTE:

You can roll back the last applied patch for robots or robot agent. For more information, see AE-RPA-Engage-Update Management Guide.

 
Automation studio

All the backup files for automation studio are available at, <InstallationDirectory>\Automationstudio\bin\Downloads\Backups\<Release191>\AutomationStudio

Engage

All the backup files for 2.x Engage are available at, <InstallationDirectory>\Engage\Downloads\Backups\<Release191>\Engage

EPA

All the backup files for 19.x EPA are available at, <InstallationDirectory>\EnterprisePersonalAssistant\Downloads\Backups\<Release191>\EnterprisePersonalAssistan