Engage User Manual

The Use Guide covers the following functionalities of the AssistEdge Engage.

  • Functional features available to end users on Engage UI.
  • Familiarization with the user interface of Engage.
  • Learn about features and functionalities in Engage.

Before you launch Engage, ensure that the below requirements are met:

  1. You must be a valid AssistEdge user with a role assigned which has Engage access.  
  2. Your username is mapped to the respective profiles in order to view them in AssistEdge Engage. 
  3. Engage executable file is provided with the product package. Navigate to ..\AutomationRuntime\Engage\Engage.exe. 

 

NOTE:  

For any queries related to role management, username, and profile mapping, contact your system administrator.


Once the admin configurations are completed, you can launch Engage.