Baked in ML

ML Component do not Start

  • Validate if ML component is enabled or not in values.yaml of your environment.


    Also check global section. If key is not present, then add it.

  • Execute below commands to check logs:
    • Command to get ML pod name:

      kubectl get pod | grep ml

      Example output:
    • Command to get all ML logs using ML pod name
      kubectl logs <ML_POD_NAME>
    • Command to get ML – modelgenerator logs
      kubectl logs <ML_POD_NAME> | grep modelgenerator
    • Command to get ML – queueforecast logs
      kubectl logs <ML_POD_NAME> | grep queueforecast
    • Command to get ML – predictor logs
      kubectl logs <ML_POD_NAME> | grep predictor
    • Command to get all ML logs using ML pod name with log level ERROR
      kubectl logs <ML_POD_NAME> | grep ERROR
    • Steps to update log level to DEBUG
      • Open values.yaml file for your environment and look for section ‘ml’. Below is the sample:

      • Update value to 10 to enable DEBUG logs.
      • Helm upgrade is required to update the changes
        helm upgrade <DW_Chart_Name> <Path_To_Values_File>
      • Post upgrade ML pod restart may be required. To restart execute below command to delete current pod:
        kubectl delete pod <ML_POD_NAME>
      • Now DEBUG logs can be checked with the same command mentioned above with new pod name

ML Training Data csv File not Generated

  • Turn AutoscaleModelRetrain job Mode to Active. This is to start collecting training data for ML model generation/retrain.

    NOTE: 

    		 ML training data will not be collected for retraining/creation of ML models unless this job is turned to “Active”.
  • Below are the additional settings which can be modified from Admin module.

ML Model is not get Generated

  • Check the modelgenerator logs for any errors. Refer ‘ML component does not start’ section for more details.

Email Reports for SLAViolation and RequestExpiry does not get Generated

  • Make sure to turn on  "SLAViolation", "RequestExpiry", and "MLPredictionDailyReport” mode "Active.

  • Make sure the SMTP server is configured correctly. For more information, see ‘Server Properties’ section in Installation.