Infosys Launches Finacle Advizor™

Innovative platform enhances self-service channels to provide personalized, real-time and on-demand interface for bank customers
Bangalore, London, New York, December 15, 2009: Infosys Technologies Ltd. announced the launch of Finacle Advizor™, an integrated platform which empowers banks to deliver products and services through a fully assisted self-service channel using existing Internet banking capabilities.

The patent pending solution provides banking customers a self-service channel, like the Internet, kiosk and ATM, for real-time access to their bank relationship, such as account inquiries, fund transfers, credit card and mutual fund payments and remittances. In addition, Finacle Advizor™ enables bank customers using the self-service channel to experience the comfort of interacting with a bank representative who can help with transaction assistance and remote advisory functions. This not only enhances the customer experience but also increases the efficiency of the bank staff, improving the return on investment for the bank from the channel.

According to Haragopal Mangipudi, Global Head – Finacle, Infosys Technologies, “Finacle Advizor™ provides banks a channel to offer high-touch, personalized and interactive services to customers. It significantly increases operational efficiency at a fraction of the total cost of ownership. The solution can even help banks reach unbanked and remote populations by enabling human interactions through self-service kiosks.”

Worldwide, banks have been looking for the middle path between the low cost self-service channel and high-touch service capabilities at the branch. While self-service channels allow banks to expand service and geography footprint economically, they lack the assurance of human interaction and personalized services, greatly limiting the customer experience. Further, there is very limited scope of capturing a customer’s banking preferences which leads to lost right-selling opportunities. On the other hand, the branch provides the best potential to build relationships, understand the customer and develop future business but it involves high capital expenditure, limited geographical reach, and high cost of customer acquisition and service. Banks are constantly driven to reduce costs of operation and transactions without diluting the customer experience.

Using IP convergence and Web 2.0 principles, Finacle Advizor™ integrates the self-service channel with the comfort of human intervention through video, audio and data communication and co-browsing, virtually recreating the service experience of a branch and also bringing in Triple play and collaboration capabilities of Web 2.0 to banking. The solution leverages the latest developments in Unified Communications technologies and enables banks to offer sophisticated, human interaction based transactions through otherwise basic self-service channels. Finacle Advizor™ is available on the Microsoft platform.

As a leader in banking transformation, Finacle™ has a global footprint across 64 countries and has been acknowledged among the leaders in the core banking solution space by top analysts including Gartner and Forrester. Finacle™ is also the winner of a series of awards for its innovation and implementation capabilities, the most notable ones being The Banker Technology Award, The Asian Banker IT Implementation Award and The Banking Technology Judge’s Special Award for “Innovative Use of IT”.

About Finacle™ Universal Banking Solution

Finacle from Infosys partners with banks to power-up their innovation agenda, enabling them to differentiate their products and service, enhance customer experience and achieve greater operational efficiency. This proven and effective framework for multi-disciplinary change, enables banks to shift their strategic and operational priorities.

Finacle solutions address the core banking, e-banking, Islamic banking, treasury, wealth management and CRM requirements of retail, corporate and universal banks worldwide.

Several powerful and differentiating features make Finacle one of the most comprehensive, flexible and scalable universal banking solution in its class. These solutions when associated with Finacle services empower banks to maximize their opportunities for growth, while minimizing the risks that come with large-scale business transformation. For more information, visit www.edgeverve.com/finacle

About Infosys Technologies Ltd

Infosys (NASDAQ: INFY) defines, designs and delivers IT-enabled business solutions that help Global 2000 companies win in a Flat World. These solutions focus on providing strategic differentiation and operational superiority to clients. With Infosys, clients are assured of a transparent business partner, world-class processes, speed of execution and the power to stretch their IT budget by leveraging the Global Delivery Model that Infosys pioneered. Infosys has over 104,000 employees in over 50 offices worldwide. Infosys is part of the NASDAQ-100 Index and The Global Dow. For more information, visit www.infosys.com.

Infosys Technologies Ltd – Safe Harbor

Statements in connection with this release may include forward-looking statements within the meaning of US Securities laws intended to qualify for the “safe harbor” under the Private Securities Litigation Reform Act. These forward-looking statements are subject to risks and uncertainties including those described in our SEC filings available at www.sec.gov including our Annual Report on Form 20-F for the year ended March 31 2009 and our other recent filings, and actual results may differ materially from those projected by forward-looking statements. We may make additional written and oral forward-looking statements but do not undertake, and disclaim any obligation, to update them.

Press Contact

For further information, please contact:
Infosys Press Office – Asia Pacific
Joya Ahluwalia
Infosys Technologies Ltd, India
+9180 41057527
Joya_Ahluwalia@infosys.com
Infosys Press Office – London
Shamima Begum
Golin Harris
+44 (0) 20 7067 0469
sbegum@golinharris.com
Infosys Press Office – New York
Sapana Shende
BitePR
+1 510 396 0416
sapana.shende@bitecommunications.com

Société Générale leverages Finacle™ from Infosys to rapidly innovate and grow in China

Shanghai, December 10, 2009: Infosys Technologies Ltd. and Société Générale today announced the successful implementation of Finacle™ core banking, CRM, wealth management and consumer e-banking solution at Société Générale (China) Limited, the first French bank offering a wide range of corporate, private and retail banking services in China. With Finacle™, Société Générale’s customers in China will have the convenience of Internet banking along with real-time access to account balances, and an expanded range of products and services online.

The state-of-the-art Finacle™ solution implemented across all branches of Société Générale (China) Limited has enabled the bank to embark on its ambitious retail growth and innovation agenda, with a highly scalable and flexible technology engine. With the solution, Société Générale (China) Limited is able to offer its customers a wider range of banking products and services. A central repository of customer data has enabled bank staff to see a single, 360 degree view of the customer. Further, all channels of communication of the bank – Internet, mobile, ATM, branch – are integrated to provide customers more convenience.

Haragopal Mangipudi, Global Head- Finacle, Infosys Technologies Limited, said, “We are delighted that Finacle has gone live at Société Générale (China) Limited and we are committed to supporting the bank achieve its objective of becoming the preferred retail banking services provider in China. China is strategically important for us with seven leading global banks operating in the country already powered by Finacle. We look forward to continue partnering with Société Générale on their future innovation and growth plans.”

According to Jackson Cheung, Chief Executive Officer, Société Générale (China) Limited, “The right technology backbone, with the scalability and flexibility to match our growth pace, is important for us at this juncture to achieve competitive edge in the Chinese retail and corporate banking market. We are confident that our partnership with Finacle from Infosys will help us to grow our business and provide our customers with an innovative banking experience.”

Société Générale (China) Limited is now using Finacle™ to create more innovative wealth management products and also plans to use the solution to enhance its customer acquisition strategy. As a leader in banking transformation, Finacle™ has a global footprint across 64 countries and has been acknowledged among the leaders in the core banking solution space by top analysts including Gartner and Forrester. Finacle™ is also the winner of a series of awards for its innovation and implementation capabilities, the most notable ones being The Banker Technology Award, The Asian Banker IT Implementation Award and The Banking Technology Judge’s Special Award for “Innovative Use of IT”.

About Société Générale

Société Générale is one of the largest financial services groups in the euro-zone. The Group employs 163,000 people worldwide in three key businesses:

Société Générale is included in the socially-responsible investment indexes: FTSE4Good and ASPI.

www.societegenerale.com

About Finacle™ Universal Banking Solution

Finacle from Infosys partners with banks to power-up their innovation agenda, enabling them to differentiate their products and service, enhance customer experience and achieve greater operational efficiency. This proven and effective framework for multi-disciplinary change, enables banks to shift their strategic and operational priorities.

Finacle solutions address the core banking, e-banking, Islamic banking, treasury, wealth management and CRM requirements of retail, corporate and universal banks worldwide.

Several powerful and differentiating features make Finacle one of the most comprehensive, flexible and scalable universal banking solution in its class. These solutions when associated with Finacle services empower banks to maximize their opportunities for growth, while minimizing the risks that come with large-scale business transformation. For more information, visit www.edgeverve.com/finacle

About Infosys Technologies Ltd

Infosys (NASDAQ: INFY) defines, designs and delivers IT-enabled business solutions that help Global 2000 companies win in a Flat World. These solutions focus on providing strategic differentiation and operational superiority to clients. With Infosys, clients are assured of a transparent business partner, world-class processes, speed of execution and the power to stretch their IT budget by leveraging the Global Delivery Model that Infosys pioneered. Infosys has over 104,000 employees in over 50 offices worldwide. Infosys is part of the NASDAQ-100 Index and The Global Dow. For more information, visit www.infosys.com.

Infosys Technologies Ltd – Safe Harbor

Statements in connection with this release may include forward-looking statements within the meaning of US Securities laws intended to qualify for the “safe harbor” under the Private Securities Litigation Reform Act. These forward-looking statements are subject to risks and uncertainties including those described in our SEC filings available at www.sec.gov including our Annual Report on Form 20-F for the year ended March 31 2009 and our other recent filings, and actual results may differ materially from those projected by forward-looking statements. We may make additional written and oral forward-looking statements but do not undertake, and disclaim any obligation, to update them.

Press Contact

For further information, please contact:
Infosys Press Office – Asia Pacific
Joya Ahluwalia
Infosys Technologies Ltd, India
+9180 41057527
Joya_Ahluwalia@infosys.com

Infosys Press Office – Shanghai
Adelaide Lin
Infosys Technologies (China) Co., Ltd.
+86 21 58843436
Adelaide_Lin@infosys.com

Infosys Press Office – London
Shamima Begum
Golin Harris
+44 (0) 20 7067 0469
sbegum@golinharris.com

Infosys Press Office – New York
Sapana Shende
BitePR
+1 510 396 0416
sapana.shende@bitecommunications.com

Société Générale (China) Limited Press Office
Alexis Wu
Société Générale (China) Limited
alexis.wu@socgen.com.cn